We're Here to Help

If you have any questions about our products, shipping, returns, or your order, our customer support team is ready to assist you. Please contact us using the information below or submit the contact form. We will respond during our regular business hours.

Customer Service

Email：service@jianbin.shop

Phone：+1 (256) 579-8994

Customer Service Address
817 Beltline Rd SW
Decatur, AL 35601
United States

Customer Service Hours

Monday – Friday
9:00 AM – 6:00 PM (Central Time, CT)

Saturday
10:00 AM – 2:00 PM (Central Time, CT)

Sunday & U.S. Federal Holidays
Closed

Shipping Information

We currently ship within the United States only.

• Free Shipping on orders of $20 USD or more
  
• Standard Shipping: $8 USD for orders under $20 USD
  Orders are processed promptly and shipped to customers within the United States.