Shipping policy

Welcome to Jianbin. We are committed to providing reliable shipping services and a smooth shopping experience for our customers.

Shipping Destinations

Jianbin currently ships only within the United States.

At this time, we do not offer international shipping.

Order Processing

Orders are processed Monday through Friday, excluding U.S. federal holidays.

  • Processing Time: 1–3 business days
  • Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Delivery Time

Estimated delivery times are as follows:

  • Order Processing: 1–3 Business Days
  • Shipping Transit: 5–10 Business Days

Estimated Total Delivery Time: 6–13 Business Days.

Delivery times are estimates only and may vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances beyond our control.

Shipping Rates

We offer the following shipping rates within the United States:

  • Free Standard Shipping on orders of US$20.00 or more
  • Flat Rate Shipping: US$8.00 for orders under US$20.00

Shipping charges are displayed during checkout before payment.

Order Tracking

Once your order has been shipped, a confirmation email with a tracking number will be sent to your registered email address.

You can use the tracking number to monitor your shipment at any time.

Shipping Restrictions

We currently ship only to addresses located within the United States.

We do not ship to:

  • International destinations
  • Locations outside the United States
  • Addresses where delivery services are unavailable

Delayed or Lost Shipments

Although we work with reliable shipping carriers, delays may occasionally occur due to weather conditions, holidays, carrier operations, or other unforeseen circumstances.

If your package has not arrived within the estimated delivery period, please contact our customer support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Incorrect Shipping Address

Customers are responsible for providing complete and accurate shipping information.

If an incorrect or incomplete shipping address is provided, shipment delays, additional shipping charges, or delivery failure may occur.

Please contact us immediately if you need to update your shipping information before your order has been shipped.

Contact Us

Store Name: Jianbin

Email: service@jianbin.shop

Phone: +1 (256) 579-8994

Customer Service Address:

817 Beltline Rd SW

Decatur, AL 35601

United States