Payment Policy

1. Accepted Payment Methods

Jianbin accepts major credit and debit cards through our secure online checkout.

Currently accepted card brands include:

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • JCB
  • Diners Club
  • Discover

Available payment methods may vary depending on your location, card issuer, and checkout availability.

2. Payment Processing

All payments are processed through our third-party payment provider at checkout.

Your payment information is transmitted through the secure checkout process. Jianbin does not request or collect your full credit or debit card number through email, phone, or other unsecured communication channels.

3. Payment Authorization

When you place an order, your payment method may be subject to authorization by the payment provider or your card issuer.

An order is considered successfully placed only after the payment has been authorized and the order confirmation has been generated.

If a payment cannot be authorized, the order may not be completed. You may need to use another payment method or contact your card issuer.

4. Order Charges

All product prices on Jianbin are displayed in U.S. dollars (USD).

The total amount charged at checkout may include:

  • Product price
  • Applicable shipping charges
  • Any applicable taxes or other charges shown at checkout

The final order total will be displayed before you complete your purchase.

5. Payment Errors or Declined Transactions

If your payment is declined or an error occurs during checkout:

  1. Check that your payment information is entered correctly.
  2. Confirm that your billing information matches the information registered with your card issuer.
  3. Contact your card issuer if necessary.
  4. You may also try another supported payment method.

Jianbin does not control payment authorization decisions made by banks or card issuers.

6. Refunds

Approved refunds will be issued according to our Refund Policy and returned to the original payment method used for the order, where supported by the payment provider.

Refund processing times may vary depending on the payment provider and card-issuing bank.

For more information, please review our Refund Policy.

7. Payment Security

We use Shopify's checkout and payment-processing infrastructure to help protect payment information during the checkout process. Shopify states that Shopify Payments uses security measures including fraud detection and 3D Secure for applicable transactions.

Customers should never send complete credit or debit card details to Jianbin by email or through other forms of direct communication.

8. Contact Us

If you have questions about a payment or your order, please contact us:

Jianbin

Email: service@jianbin.shop
Phone: +1 256-579-8994

Customer Service Hours (CT):
Monday–Friday: 9:00 AM–6:00 PM
Saturday: 10:00 AM–2:00 PM
Sunday & U.S. Federal Holidays: Closed