Legal notice

Legal Disclaimer

Effective Date: August 28, 2026

This Legal Disclaimer applies to the Jianbin official website and its website content, product information, and online services.

Jianbin is a ceramic dinnerware brand operated by Chaozhou Junbin Ceramics Co., Ltd.

By accessing, browsing, or using this website, you acknowledge that you have read and understood this Legal Disclaimer and the other applicable website policies.

1. Business and Brand Information

Brand Name:
Jianbin

Legal Business Name:
Chaozhou Junbin Ceramics Co., Ltd.

Manufacturing / Company Address

Plant No. 3, Yangcuobu Road
Changmei Second Village, Fengxi Town
Chao'an District, Chaozhou
Guangdong 521031, China

U.S. Warehouse & Customer Service Address

817 Beltline Rd SW
Decatur, AL 35601
United States

The U.S. address is used for U.S. customer service, warehouse operations, and approved return processing.

2. Accuracy of Website Information

We make reasonable efforts to ensure that information published on the website is accurate, complete, and kept reasonably up to date.

Website information may include:

  • Product names;

  • Product descriptions;

  • Product materials;

  • Product dimensions;

  • Product images;

  • Product prices;

  • Availability information;

  • Shipping information;

  • Return and refund information;

  • Contact information;

  • Other website content.

Although we make reasonable efforts to maintain accurate information, temporary errors or omissions may occur because of website updates, system errors, input errors, inventory changes, or other operational circumstances.

When an obvious error is identified, we will make reasonable efforts to correct it.

3. Product Images and Display Differences

Jianbin makes reasonable efforts to use images that accurately represent its products.

However, actual products may have minor differences in color, texture, dimensions, or appearance because of:

  • Different device screens;

  • Display settings;

  • Browsers;

  • Photography conditions;

  • Lighting;

  • Image compression;

  • Manufacturing processes.

Website images are therefore intended to provide a general representation of the product and should not be considered an absolute guarantee of every visual detail of the actual product.

4. Product Dimensions and Measurements

Dimensions displayed on product pages are provided to help customers understand product specifications.

Minor variations may occur because of manual measurement, manufacturing processes, and product construction.

Customers should review the product dimensions, materials, and other available product information before purchasing.

5. Ceramic Product Information

Jianbin primarily sells ceramic dinnerware, including ceramic bowls, ceramic plates, and related ceramic products.

Ceramic products may naturally have minor variations resulting from manufacturing processes.

Different production batches may have minor variations in:

  • Color tone;

  • Texture;

  • Dimensions;

  • Surface appearance;

  • Manufacturing characteristics.

Reasonable manufacturing variations do not necessarily indicate a product defect.

If a customer receives a product that is materially damaged, defective, or incorrect, please contact us according to our Return & Refund Policy.

6. Product Prices

Product prices are based on the price displayed at checkout.

Unless otherwise stated, prices are displayed in:

U.S. Dollars (USD)

If an obvious system, input, or pricing error occurs, we may contact the customer before processing the order or cancel the affected order.

If a paid order is canceled because of an obvious pricing error, any applicable refund will be processed according to the applicable policy.

7. Inventory and Product Availability

Product availability shown on the website may change at any time.

We make reasonable efforts to maintain accurate inventory information, but we do not guarantee that all products will always be available.

If a product becomes unavailable during order processing, we may contact the customer to discuss an alternative or cancel the affected product.

If a paid order is canceled, any applicable refund will be processed according to the applicable policy.

8. Shipping and Delivery

Jianbin currently ships to addresses within the United States only.

Shipping Cost

Orders of $20 USD or more: Free Shipping

Orders under $20 USD: $8 USD Shipping Fee

Order Processing

1–3 business days

Estimated Transit Time

5–10 business days

Estimated Total Delivery Time

6–13 business days

These are estimated timeframes and are not guaranteed delivery dates.

Actual delivery times may be affected by carriers, weather, holidays, traffic, shipping destinations, and other circumstances outside our reasonable control.

9. Order Cutoff Time

Jianbin's standard order cutoff time is:

2:00 PM Central Time (CT)

Applicable:

Monday–Friday

Orders successfully paid before 2:00 PM CT will enter the processing schedule for that business day.

Orders successfully paid after 2:00 PM CT will be treated as received on the next business day for processing purposes.

Orders placed on Saturdays, Sundays, and U.S. federal holidays will begin processing on the next business day.

The order cutoff time determines when an order enters the processing schedule and does not guarantee same-day shipment.

10. Returns and Refunds

Jianbin provides return and refund services for eligible orders.

Customers may generally submit a return request within:

30 days from the date of delivery.

Customers should contact us and receive return instructions before sending products back.

U.S. Return Address

817 Beltline Rd SW
Decatur, AL 35601
United States

Please do not send products to the return address without receiving return processing instructions.

Refund Processing Time

After an eligible return is received at our U.S. warehouse and inspected:

Refunds are generally processed within 5–10 business days.

The actual time for funds to appear in an account may depend on the customer's bank or payment provider.

Specific return eligibility and refund requirements are provided in our Return & Refund Policy.

11. Third-Party Services

The website may use or connect to third-party services, including:

  • Payment services;

  • Shipping services;

  • Website hosting;

  • Analytics services;

  • Website security services;

  • Customer service tools;

  • Other technology services.

Third-party services may process information according to their own terms of service and privacy policies.

Jianbin does not control the independent terms, systems, or privacy practices of third-party service providers.

12. External Links

The website may contain links to third-party websites or services.

These websites are independently operated by third parties.

Jianbin does not control or guarantee the:

  • Content;

  • Accuracy;

  • Security;

  • Availability;

  • Privacy policies;

  • Terms of service;

of third-party websites.

Customers should review the applicable terms and privacy policies of third-party websites before using them.

13. Website Availability

We make reasonable efforts to maintain normal website operation.

However, we do not guarantee that the website will always be:

  • Continuously accessible;

  • Completely error-free;

  • Free from technical interruptions;

  • Available without maintenance;

  • Free from server or network issues.

The website may temporarily become unavailable because of maintenance, updates, security measures, technical failures, or other circumstances outside our reasonable control.

14. Website Security

We take reasonable measures to maintain website security and normal operation.

However, no internet system can guarantee complete protection against:

  • Cyberattacks;

  • System failures;

  • Data transmission problems;

  • Malware;

  • Unauthorized access;

  • Other internet security risks.

Customers should take reasonable security measures to protect their devices and account information when using the internet and this website.

15. Intellectual Property

Jianbin brand materials and other website content, including but not limited to:

  • Brand name;

  • Logo;

  • Product photographs;

  • Product descriptions;

  • Website text;

  • Page designs;

  • Graphics;

  • Website layout;

  • Other original content;

may be protected by applicable intellectual property laws.

Unless permitted by law or authorized by the rights holder, such content may not be copied, modified, distributed, sold, or used for commercial purposes without authorization.

16. Information Provided by Customers

When placing an order, contacting customer service, or using website functions, customers should provide information that is accurate, complete, and truthful.

Customers must not intentionally provide:

  • False identity information;

  • False order information;

  • Incorrect shipping information;

  • Fraudulent payment information;

  • Other misleading information.

If inaccurate information causes problems with an order, delivery, or customer service, the customer may be responsible for the resulting consequences to the extent permitted by applicable law.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Jianbin and Chaozhou Junbin Ceramics Co., Ltd. shall not be liable for indirect or consequential losses resulting from temporary website unavailability, third-party services, carrier delays, or other circumstances outside our reasonable control, to the extent such liability may lawfully be limited.

Nothing in this Legal Disclaimer is intended to exclude or limit consumer rights or liabilities that cannot legally be excluded or limited under applicable law.

18. No Professional Advice

General product information, instructions, and other website content are provided for informational purposes related to our products and website services.

Unless expressly stated otherwise, website content does not constitute legal, medical, financial, or other professional advice.

Customers should make appropriate decisions based on their individual circumstances and consult a qualified professional where necessary.

19. Relationship with Other Policies

This Legal Disclaimer should be read together with the other policies available on the website, including:

  • Return & Refund Policy;

  • Privacy Policy;

  • Terms of Service;

  • Shipping Policy;

  • Contact Information.

If inconsistent information is identified between website pages, we will make reasonable efforts to correct and update the applicable pages so that the information remains consistent.

For a specific order, the applicable order confirmation, checkout information, and relevant policies should be considered together.

20. Applicable Law and Consumer Rights

Nothing in this Legal Disclaimer is intended to restrict any non-waivable consumer rights provided by applicable law.

If any provision of this Disclaimer conflicts with mandatory consumer protection requirements, the applicable legal requirements will prevail.

21. Updates to This Legal Disclaimer

We may update this Legal Disclaimer when necessary because of:

  • Changes in laws or regulations;

  • Website functionality changes;

  • Product or service changes;

  • Business operation changes;

  • Data protection requirements.

Updated versions will be posted on this page with a revised effective date.

22. Contact Us

If you have questions regarding this Legal Disclaimer, website content, products, orders, or other related matters, please contact us.

Brand: Jianbin

Legal Business Name:
Chaozhou Junbin Ceramics Co., Ltd.

Email: service@jianbin.shop

Phone: +1 (256) 579-8994

U.S. Warehouse & Customer Service Address

817 Beltline Rd SW
Decatur, AL 35601
United States

Manufacturing / Company Address

Plant No. 3, Yangcuobu Road
Changmei Second Village, Fengxi Town
Chao'an District, Chaozhou
Guangdong 521031, China

Customer Service Hours

Central Time (CT)

Monday–Friday: 9:00 AM–6:00 PM CT
Saturday: 10:00 AM–2:00 PM CT
Sunday & U.S. Federal Holidays: Closed