Contact information

Thank you for choosing Jianbin. We are committed to providing excellent customer service and support.

If you have any questions about our products, orders, shipping, returns, or any other inquiries, please feel free to contact us. Our customer support team will respond as soon as possible during business hours.


Customer Service Information

Store Name

Jianbin

Customer Service Email

service@jianbin.shop

Customer Service Phone

+1 (256) 579-8994

Customer Service Address

817 Beltline Rd SW

Decatur, AL 35601

United States


Customer Service Hours

Monday – Friday

9:00 AM – 6:00 PM (Central Time, CT)

Saturday

10:00 AM – 2:00 PM (Central Time, CT)

Sunday & U.S. Federal Holidays

Closed


Business Information

Factory Address

Plant No. 3, Yangcuobu Road,

Changmei Second Village,

Fengxi Town, Chao'an District,

Chaozhou, Guangdong 521031,

China


Response Time

  • Email inquiries are typically answered within 1 business day.
  • During weekends or holidays, responses may take slightly longer.
  • We are committed to providing timely and professional customer support.