Shipping, Returns & Customer Support
Every Jianbin ceramic product is carefully inspected before shipment.
- Ships within the United States only
- Free shipping on orders of $20 or more
- $8 shipping fee for orders under $20
- Orders are typically processed within 1–3 business days
- Estimated transit time: 5–10 business days
- Estimated total delivery time: 6–13 business days
- Returns are accepted within 30 days of delivery, subject to our Return & Refund Policy
- Customer support is available by email and phone during our stated business hours
- Shipping Policy
- Refund Policy
- Contact us
Thank you for choosing Jianbin. We provide ceramic tableware for customers in the United States and aim to provide clear shipping, return, and customer service information with every order.
